Return & Refund Policy
Effective Date: August 30, 2026
Bee & Briar, LLC, wants customers to be satisfied with their purchases. Because many of our products are handcrafted, natural, personal-care, food, herbal, seasonal, or produced in small batches, the following policy applies to merchandise purchases.
Returns
Unused, unopened, and undamaged merchandise may be returned within 30 days of purchase with proof of purchase.
Please contact Bee & Briar, LLC, before returning an item.
For eligible returns, refunds will be issued to the original payment method unless otherwise agreed or required by law.
Damaged, Defective or Incorrect Orders
If an item is damaged, defective, or incorrect, please contact Bee & Briar, LLC, promptly at beeandbriar@outlook.com with your order information and, when appropriate, photographs of the item.
We will work with you to provide an appropriate replacement, refund, or other resolution.
Nonreturnable Items
For health, hygiene, safety, food-safety, customization, or similar reasons, we generally cannot accept returns of:
• Opened or used soaps, skincare, body-care, herbal, or personal-care products
• Opened food products, including honey
• Custom or personalized products
• Digital products or downloaded materials once accessed or delivered
• Gift cards or gift certificates, except where required by law
• Merchandise clearly identified as Final Sale or As Is before purchase
Proof of Purchase
Proof of purchase is required for a voluntary return under this policy.
This may include an order confirmation, receipt, or another purchase-verification method accepted by Bee & Briar, LLC.
Sale Merchandise
Unless an item is clearly identified as Final Sale or As Is before purchase, otherwise eligible sale merchandise is subject to the same return conditions stated in this policy.
Refund Method
Eligible refunds will generally be returned to the original payment method.
Where applicable law requires another remedy or permits the customer to choose another remedy, Bee & Briar, LLC will comply with those requirements.
Fees
Bee & Briar, LLC, does not charge a restocking fee for eligible merchandise returns under this policy.
Return Shipping
Unless an item was damaged, defective, incorrect, or otherwise eligible for return shipping at Bee & Briar, LLC's expense, customers are responsible for return shipping costs.
Services, Appointments, Classes and Events
This merchandise policy does not govern appointments, readings, services, classes, workshops, programs, memberships, or events.
The cancellation and refund terms displayed when booking, registering, or enrolling apply to those purchases.
Written Copy
A written copy of this Return & Refund Policy is available upon request.
Nothing in this policy limits rights or remedies available under applicable law.
Contact Us
Bee & Briar, LLC
Fort Edward, New York
beeandbriar@outlook.com